Qiomnuviubuestair

Terms and Conditions for qiomnuviubuestair.sbs

These Terms and Conditions govern all orders placed through qiomnuviubuestair.sbs for candle making supplies. By placing an order, the customer agrees to these terms. Last updated: November 10, 2026.

About the operator and these terms

Qiomnuviubuestair.com is operated by Margaret Ellison, a sole trader registered in Canada. These Terms and Conditions apply to all orders for candle making supplies placed through the website. They form the entire agreement between the Company and the customer in relation to any order and supersede any prior communications on the same subject. The Company reserves the right to update these terms at any time. The version in effect at the time an order is placed is the version that governs that order. Customers are encouraged to read these terms before placing each order. If a customer does not agree with any part of these terms, they should not proceed with the order. These terms do not affect any statutory rights the customer has under applicable Canadian consumer protection legislation.

Orders, prices, and payment

All prices displayed on qiomnuviubuestair.sbs are final and inclusive of applicable Canadian taxes. Tiered pricing applies where indicated on the product page — the per-unit cost decreases at higher quantities as shown. Delivery costs are displayed separately at checkout and are confirmed before the customer completes the order. Payment is due in full at checkout before the order is dispatched. The Company reserves the right to cancel an order if payment is not confirmed or if a product becomes unavailable after the order is placed. In the event of a cancellation by the Company, any payment received will be returned to the customer using the original payment method. The Company does not accept orders on credit or on a payment-on-delivery basis.

Delivery and hand-over

Orders are dispatched within two business days of order confirmation, subject to stock availability. Delivery is carried out by a third-party courier service. The estimated delivery time is shown at checkout and is provided as a guide only — the Company is not responsible for delays caused by the courier, customs, weather, or other circumstances outside the Company's control. The hand-over date is the date on which the courier confirms delivery to the customer's address. This date is recorded in the dispatch confirmation email sent to the customer. The hand-over date is the reference point for the review window and the defect window described in these terms. Customers are responsible for ensuring that a valid delivery address is provided at checkout.

Review window and defect procedure

The customer has fourteen days from the hand-over date to conduct a joint review of the order and confirm that all items match the product specification. The customer has thirty days from the hand-over date to report a specification mismatch — defined as an item that does not match the product specification listed on the website at the time of purchase. To report a mismatch, the customer must contact the Company by email with the order reference, the hand-over date, the product name, and a description of the discrepancy, supported by photographs where possible. The Company will investigate and, if the mismatch is confirmed, will re-supply the correct item at no additional cost or issue a credit note. Reported issues that are not confirmed as specification mismatches will receive a written explanation. No remedies are available for issues reported after the thirty-day defect window has closed.

Limits of the Company's liability

The Company's liability is limited to the value of the specific item found to contain a confirmed specification mismatch. The Company is not liable for burn performance, colour development in the finished candle, fragrance strength as experienced in the customer's formulation, or any other outcome that depends on the customer's technique, equipment, environment, or creative decisions. The Company is not liable for indirect, consequential, or incidental losses arising from the use of the supplied materials, including but not limited to wasted wax, lost production time, or dissatisfaction with a finished product. Nothing in these terms limits or excludes the Company's liability for fraud, death, or personal injury caused by the Company's negligence, or for any other liability that cannot be excluded under applicable Canadian law.

Complaints

If a customer is not satisfied with the outcome of a defect report, or if the defect window has closed and the customer believes there are grounds for a formal complaint, the customer should follow the complaints procedure published on the website. The Company will acknowledge all formal complaints within two business days and provide a written response within seven business days of acknowledgement. If the complaint cannot be resolved to the customer's satisfaction through the Company's internal procedure, the customer's statutory rights under applicable Canadian consumer protection legislation remain unaffected. The customer may also seek independent advice from the consumer protection authority in their province.

Intellectual property

All content on qiomnuviubuestair.sbs, including product descriptions, photography, written copy, and the site design, is the property of the Company or its content suppliers and is protected by applicable Canadian intellectual property law. Customers may not reproduce, distribute, or adapt any content from the website for commercial purposes without the prior written consent of the Company. Customers may print or download content from the website for their own personal, non-commercial use. The Company's trading name and any associated marks are not to be used in connection with any product or service in a manner likely to cause confusion or to disparage the Company.

Governing law and jurisdiction

These Terms and Conditions are governed by the laws of Canada and the applicable laws of the province in which the customer resides, to the extent that provincial law applies. Any dispute arising from an order placed on qiomnuviubuestair.sbs that cannot be resolved through the Company's complaints procedure will be subject to the jurisdiction of the courts of Canada. The Company operates in compliance with the Consumer Protection Act and other applicable federal and provincial statutes. Nothing in these terms is intended to limit or exclude any rights the customer has under applicable mandatory consumer protection law. If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force and effect.