Your draft is ready to send

Your email app has opened with your message pre-filled as a draft. Press send from there to complete the submission. We reply within one business day, Monday to Friday.

Before replying, we check the order reference against our dispatch records and pull up the relevant packing slip. That means our first reply usually addresses the specific issue rather than asking for more information.

Need a faster response?

Call us directly during business hours — Monday to Friday, 9 am to 5 pm Eastern Time — and someone will pick up.
Return to home